Back to Career Opportunities Job Description : Teller Position: Teller Department Sales & Service Reports To: Head Teller Bank/Branch All Offices Pay Grade/Level Exempt: No Date POSITION SUMMARY Provides superior and quality customer service. Provides customers efficient and accurate transaction processing. Sells the Bank's products and services. Provides customer referrals for new products and services on a daily basis. ESSENTIAL DUTIES AND RESPONSIBILITIES: Promote and maintain positive relations with all contacts, customers and potential customers Comply with all department and company policies and procedures. Contribute to the fulfillment of department and company objectives and goals. Perform as a team member in allocating and coordinating the work flow. May train new employees and answer co-worker questions. Will be involved in ordering, receiving, verifying, and distributing cash. Operates a teller's window to serve the bank's customers by: Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customers their receipts. Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks. Accepting savings deposits and withdrawals, verifying signatures. Providing additional customer services including Cashiers Checks, Personal Money Orders, Savings Bonds, Travelers' Cheques, Food Stamps, Stop Payments, and Certificates of Deposits. Balances cash daily Accepting payments for all loan May be responsible for bank opening/closing. Opens new accounts and admits customers to safe deposit boxes. Open and Close Vault Promotes the bank's products and services; consistently cross-sells bank products at every opportunity. Makes concentrated effort to solve customer problems. Follows teller over/short policy. All other duties as assigned.